We are VAT registered – VAT Registration number: 140 6184 37

Full details of any hardware or software costs will be provided before any work commences.

Payment by card, cash, or cheque is due on completion or within 14 days of the invoice date.

ACS Terms and Conditions

  1. IMPORTANT – customers are responsible for backing up any valuable or business-critical data before the commencement of work OR bringing to our attention the requirement to do so and providing exact details of the relevant data. Allen Computer Services Ltd will not be held responsible for the loss of any data that we were not made aware of by the customer – on any media either fixed or portable.
  2. All repairs carry a thirty-day warranty on labour, should the same fault re-occur.
  3. All new parts have a full one-year warranty, if second-hand parts are used (due to non-availability of new parts or price constraints) you will be advised.
  4. All new parts are supplied by either the manufacturer or their agents.
  5. An invoice will be issued detailing the work carried out and the parts used.
  6. The most cost-effective resolution will ALWAYS be recommended.
  7. Customers will be informed before any work being carried out if it would be cheaper to replace than repair.